Tailored Active Clothing Return & Exchange Policy

Effective Date: July 1, 2026

At Tailored Active Clothing, we are committed to delivering premium activewear that meets the highest standards of quality and performance. If you are not completely satisfied with your purchase, we're here to help.

Returns

Items may be returned within 5 days of the original delivery date.

To be eligible for a return, items must:

  • Be unworn, unwashed, and unused.

  • Have all original tags attached.

  • Be returned in their original packaging.

  • Be free of stains, odors, pet hair, or damage.

Items that do not meet these requirements may be refused or returned to the customer.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Final sale or clearance items.

  • Gift cards.

  • Worn, washed, or altered merchandise.

  • Items marked as non-returnable at the time of purchase.

Exchanges

We gladly accept exchanges for a different size or color (subject to availability) within 30 days of delivery. If the requested item is unavailable, store credit will be issued.

Refunds

Once your return is received and inspected, you will receive an email notifying you of the approval or denial of your refund.

If approved:

  • Refunds will be issued to the original payment method.

  • Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Original shipping charges are non-refundable unless the return is the result of our error or a defective item.

Defective or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item. We will replace the item or provide a full refund at no additional cost.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrect item.

We recommend using a trackable shipping service, as Tailored Active Clothing is not responsible for returns lost in transit.

How to Start a Return

To initiate a return or exchange, please contact our customer support team with your:

  • Order number

  • Full name

  • Reason for the return or exchange

Our team will provide return instructions and any necessary authorization.

Questions?

Thank you for choosing Tailored Active Clothing. We appreciate your support and look forward to helping you perform at your best.